Frequently Asked Questions

Click on a question to see the answer.

Technical questions

What is an MP3?: MP3 is a compressed audio file.
How do I listen to an MP3 file?: You can use an MP3 player such as an iPod, or listen to it on your computer with music software such as iTunes or Windows Media Player. iTunes also allows you to burn the MP3 files onto a normal Audio CD.
Do you offer the lessons on cassette tape?: No. We have chosen MP3 because of the low cost of production and ease of distribution.
I found a problem with the site, whom do I tell?: Please email webmaster@cclough.com.

How do I order the framework?: Go to our order section and follow the instructions on the form.
How do I track my order?: Go to our order status page and follow the instructions on the form.